Dubai - Dubai Airport and Problems with Lufthansa
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See Dubai airport and fun times there then see problems with Lufthansa Airlines. They do not demonstrate good relationship marketing. Very poor customer service at Lufthansa. Watch and see.
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only an american can upload such a video. if you pay the hiurly wage for the personel i am sure lufthansa will love to have people around the clock. i am sure southwest airlines, or american airlines or all the rubbish airlines in america provide better service than european ones. GO YANKS!!!!
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In Dubai all Airport staff for the foriegn airliners is DNATA and their service is not the best-Lufthana customer service is great in Dubai-you have to go to World Trade SheikZayed-theyll help you--I had a big problem on arrival in DXB- I like Lufthansa better than some of their other Star Alliance Partners.
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It might be a problem with the staff at Dubai Airport. I hope you brought it to the attention of LH. I am sorry your had a bad experience and hope these two issues that you talked about will be fixed. Thank you for sharing.
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Lufthansa cabin crew are great on longhaul flights but the ground staff do not care!
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Terry you have an airport for bees on your head....hahahahahahahah
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What an idiot.
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just another cry baby in the air, like so many out there.... so tired of these kind of people.
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well why should they board the firstclass first??? then all the other 300 passengers would run around next to your seat and you wouldn´t like that, too would you? so why don´t you just sit down and wait i think you will sit more than 8 hours in you first class seat thats enough (by the way the seats are excellent) and the plane won´t start any faster anyway... so i don´t really get what you are complaining about...
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I don't agree with you Sir. I have flown Lufthansa many many times, (both in Business & Economy class) and I have always found the crew to be very helpful, polite, and friendly-BOTH in the ground and in-flight. My first choice in travel is LH-the fact that I am now LH myself, just goes to show of how proud and happy I am to represent an airline that is leading all the other airlines. Lufthansa, there is NO better way to fly!
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I honestly cannot understand your point Mr TerryLBrock. If Lufthansa had that hell of a bad attitude towards their customers would they even be where they are today? Quite frankly spoken. To me LH is one of the best airlines around not only ofr their excellent service (I fly them frequenlty from and to MUC) but also because they´re one of the safest either which makes a perfect package to me all in all. However you´re free to choose other airlines to encounter the real meaning of bad service!
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it´s a funny comment. I don´t trust this. In my expirience real 1st class passenger doesn´t need to make comments this way and makes offical claim to an airline. That´s propably not this case and if it is I would never do it this way cause it seems to me it´s really funny and not fair play to Lufthansa because than you are not waiting for LH replay and just kidding.....
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Terry your message is always about positive attitude-it's not what happens but how we react to what happens. Dissing the airline for your bad experience is like someone seeing this negative video and not buying your positive coaching program... Oh wait....
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For 2 days, it was the last time that i´ll fly with this company. A bunch of rude arrogant. They think it´s a honor to fly with LUFTHANSA. Holly crap...
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the agent was my collegue. he works for dnata,not with Lufthansa. We do ground handling for them. its 3 hours prior to departure since dubai is not a hub for Lufthansa. So sorry with your experience.
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I fly Emirates and have never had any of the problems in or out of Dubai I see listed in these posted comments or the video. The Emirates lounge is the best I have experienced in the industry and have never found it closed in Dubai or Frankfurt. I also have flown the Emirates DXB-JFK route twice. So next time just fly Emirates.
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lols you shoulndt have stuck with Singapore Airlines from Aussie to Frankfurt
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From what I heard, the ground handling at Dubai Airport is done by a company called DNATA. Almost all airlines that fly out of Dubai outsource their ground handling to them.
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